Our aim is to provide good quality care, meeting the needs of each patient and ensuring a service with high levels of patient satisfaction.
Our Clinical Governance Policy underpins all our work and creates a culture to ensure that all TBD clinic patients are cared for in a way that is safe and compassionate.
This includes:
- Risk management processes
- Audits
- Quality improvement
- Patient and stakeholder engagement
- Feedback including concerns and complaints
- Clinical supervision
- A culture of learning
- Evidence-based practise